承運條款

感謝你選擇搭乘紐西蘭航空。 以下為我們的承運條款及細則。涵蓋了彼此的權利和義務。

只提供英文版本

最後更新日期為2020年7月20日

1. How the Conditions of Carriage apply to you

2. Making a reservation for your travel

3. Requesting Special Assistance

4. Your Ticket

5. Collecting Personal Information

6. Paying for your travel

7. Your Baggage

8. Unexpected delays or changes to your travel

9. Check-in and boarding

10. Passenger behaviour, public health & medical emergency

11. Entering another country

12. Arranging alternative travel by land or sea

13. Our liabilities to you

14. Timeframes for making a claim or action

15. When and how we give refunds

16. Definitions